Healthcare Management

24 Months – 97 Quarter Credit Hours

2023-2024 Tuitions Fees: $25,936

Admission Requirements

Application Fee, Application for Admission, Enrollment Agreement, High School Diploma or GED, Criminal Record Check, Child Abuse Clearance, Accuplacer Testing or SAT Scores.

Program Overview:

Two Year Associate in Specialized Technology (AST) Degree Program ** This Program is offered via distance / hybrid education.

This program is designed for applicants who hare their Medical Assistant Diploma and/or some health care experience and provides training for the person seeking an entry-level career in Healthcare Management. The program includes a broad mix of course work that allows the student to acquire a blend of basic healthcare business skills as well as the core elements of human resource management theory and application. Entry-level positions may be found in a variety of settings depending on the applicant’ s background. Employment opportunities exist in rural areas and continue to rapidly grow in major metropolitan areas. Students who successful complete the Health Care Management Program may qualify for the Certified Medical Manager exam and obtain the CMM-A credential.

Entry-Level Career Opportunities:

• Clinical Supervisor
• Clinical Coordinator
• Office/Practice Supervisor
• Clinical Manager
• Office/Practice Manager

Maximum # of Students Per Class:  16

Program start dates may vary. Please check with CPI Admissions and review the Program Enrollment Agreement for start dates.

Courses In This Program Include:

First-Term/Quarter Credits
BIO-120 Introduction to Anatomy and Physiology I 6.0
HCC-126 Electronic Records in Healthcare 2.0
HCC-120 Medical Terminology 3.0
PSS-125 Pathways to Success with Integrated Technology 3.0

Second-Term/Quarter Credits
COM-130 Technical Writing 3.0
HCC-122 Introduction to Medical Coding 3.0
BIO-122 Introduction to Anatomy and Physiology II 3.0
HCC-124 Administrative Procedures in Healthcare 4.0

Third-Term/Quarter Credits
COM-121 Fundamentals of Public Speaking 3.0
HCC-140 Introduction to Medical Billing 3.0
HCC-135 Medical Law and Ethical Principles in Healthcare 3.0
PSY-152 General Psychology 3.0
HCM-121 Introduction to Healthcare Management 2.0

Fourth-Term/Quarter Credits
HCC-123 Communication in Healthcare 2.0
HCM-125 Healthcare Systems 4.0
HCC-276 Pediatric Healthcare Disease Management and Prevention 4.0
MTH-133 College Mathematics 4.0

Fifth-Term/Quarter Credits
HCM-243 Healthcare Finance I 3.0
HCM-255 Human Resource Management in Healthcare I 3.0
HCM-235 Legal Principles in Healthcare Management 3.0
HCC-271 Healthcare Disease Management and Prevention I 3.0
BUS-165 Small Business Management 4.0

Sixth-Term/Quarter Credits
HCM-244 Healthcare Finance II 3.0
HCM-256 Human Resource Management in Healthcare II 3.0
HCC-262 Quality Assurance in Healthcare 3.0
HCC-272 Healthcare Disease Management and Prevention II 3.0
HCC-220 Leadership for Healthcare Professionals 4.0

Seventh-Term/Quarter Credits
HCM-295 Healthcare Management Clinical Practicum/Externship 10.0

Total Quarter Credit Hours:………………………………………………………………….…97.0

Course Descriptions

HCC-120 (3.0 Credits) – Medical Terminology
This course is designed to give the student a working knowledge of medical terms. Students are taught medical prefixes, suffixes and word roots which can then be used to define most medical terms. Emphasis is on definitions, spelling, and pronunciation. The goal is to help students develop a knowledge base for building medical terms and to acquire a working knowledge of the medical vocabulary utilized in healthcare to assist in communicating information accurately.

HCC-122 (3.0 Credits) – Introduction To Medical Coding
This course introduces students to the complex world of medical billing. Students are taught coding basics to code diagnoses and procedures for the purpose of reimbursement from third party payers. Students will combine medical terminology and their knowledge of human anatomy and physiology and the pathophysiology of disease processes in determining specific codes for each diagnosis and procedure performed.

HCC-123 (2.0 Credits) – Communication In Healthcare
This course is designed to teach the student effective communication in the healthcare setting. The instructor will teach aspects of communication related to patient-provider and leader­ member exchange (LMX) including special attention to various forms of communication related to inquiry, advisement,
dispute resolution and use of technology such as the internet. 
The student will apply learned theories in situational scenarios involving general communication with healthcare practitioners, communication with diverse populations, and communication with chronically and terminally ill patients.

HCC-124 (4 .0 Credits) – Administrative Procedures In Healthcare
This course is designed to teach the student the fundamental administrative operations in tile medical office/facility including communicating/interacting with patients, scheduling appointments, processing clinical and financial records, and equipment/supplies management. Students will be taught professional fees, health insurance, and processing claim forms. Revenue management including billing and collections as well as accounting practices will also be discussed. The course will conclude with tile fundamentals of marketing and customer service. and workplace safety/emergency preparedness.

HCC-126 (2.0 Credits) – Electronic Records In Healthcare
This course will present tile electronic health record. The course commences with the history of the medical record leading to tile development of the EHR. The student will be taught the standards for HER, as well as setup and clinical administration of tile electronic record. Students will discuss the elements of patient charts and use of the EHR in the medical office/facility during patient visit. Students will understand tile basic tools available in electronic records as well as methods for customizing the EHR. The course ends with an introduction to use of the EHR for tracking productivity and quality control.

HCC-135 (3.0 Credits) – Medical Law And Ethical Principles In Healthcare
This course will introduce the student to legal and ethical principles specific to health care. It will commence with an overview of the foundations of law and ethics including licensure, certification, accreditation, and legislation affecting health care 
plans. The student will be taught about legal principles related to contracts and agreements, professional liability, medical malpractice, medical records, informed consent, privacy laws and HIPAA. The course concludes with an introduction to professional and social health care issues including physician duties and responsibilities, workplace legalities, death & dying and legal/ethical considerations related to organ procurement and physician assisted suicide.

HCC-140 (3.0 Credits) – Introduction To Medical Billing
This course is instruction in the use of Medical Office Automation software (MEDISOFT) for scheduling and managing appointments, recording payments, using electronic medical records, registering patient information, billing electronically, 
documenting patient information in the electronic medical record, and recording charges (through coding), and payment collection for office visits and treatment from patients and insurance carriers.

HCC-220 (4.0 Credits) – Leadership For Healthcare Professionals
This course introduces the student to principles of leadership including leadership theories, styles of leadership, motivating employees. Team building and conflict management. The student will apply learned principles in various situational scenarios related to giving praise, providing instructions, conflict mediation, strategic planning, crisis management and whistle blowing.

HCC-262 (3.0 Credits) – Quality Assurance In Healthcare
This course is designed to teach the student the essential components of a quality assurance program. The student is taught the elements of continuous quality improvement as well as the resources and methods of data collection and analysis. Course content will also focus on the movement to quality in health care and specific measures related to quality outcomes and reimbursement. Students will utilize the concepts previously discussed in the course towards completion of a QA project. Upon successful completion of this course, the student should understand how to incorporate results into a large-scale quality improvement program.

HCC-271 (3-0 Credits) – Healthcare Disease Management and Prevention I
This course is designed to teach the student about common medical problems with the head, eyes, ears, nose, throat, as well as the integumentary, cardiovascular, respiratory, neurologic, and musculoskeletal systems. The student is taught how the focused history, physical examination, laboratory, and diagnostic studies lead to a differential diagnosis of the problem. The student will also be taught current trends in treating the various disorders presented in class as well as wellness & preventative measures.

HCC-272 (3-0 Credits) – Healthcare Disease Management And Prevention II
This course is a continuation of Healthcare Disease Management and Prevention I. It is designed to teach the student about common medical problems with gastrointestinal, genitourinary, gynecological, and systemic systems. The course will conclude with an introduction to common mental health problems. The student will be taught how the focused history, physical examination, laboratory, and diagnostic studies lead to a differential diagnosis of the problem. The student will also learn current trends in treating the various disorders presented in class as well as wellness and preventative measures.

HCC-276 (4.0 Credits) – Pediatric Healthcare Disease Management And Prevention
This course is designed to teach the student about common medical problems in infants and children. Topics will include disorders involving the eyes, ears, oral cavity, as well as the integumentary, cardiovascular respiratory, gastrointestinal, genitourinary, metabolic, hematologic, neurologic, and musculoskeletal systems. The student will be taught how the focused history, physical examination, laboratory, and diagnostic studies lead to a differential diagnosis of the problem. The student will also learn current trends in treating the various disorders presented in class as well as wellness and preventative measures.

HCM-121 (2.0 Credits) – Introduction To Healthcare Management
This course is designed to introduce the student to concepts related to transitioning into a supervisory role. The course will commence with essential management functions of supervisors including relationships with subordinates, peers, and other management personnel. The student will be taught aspects of supervisory time management and coping with stress & burnout. The student will be introduced to PAHC0M and how the organization facilitates career development, networking, and the ever-changing role of the supervisor in health care management.

HCM-125 (4.0 Credits) – Healthcare Systems
This course is designed to provide the student with an understanding of the structure, organization, and function of the current healthcare system in the United States. The student will be taught about the healthcare workforce and the educational and licensure requirements to practice in various fields. This course also introduces various facets of healthcare such as finance and quality assurance which will be explored in greater depth later in the program. The course will conclude with an exploration of the various components of healthcare reform including insurance, healthcare organizations, workforce, health information, scientific and technological advances.

HCM-235 (3.0 Credits) – Legal Principles In Healthcare Management
This course is designed to help the student gain an understanding of the legal aspects of health care delivery in the U.S. The course
provides an overview of the laws governing healthcare compliance, antitrust, healthcare access and quality, disability, and end-of-life issues, as well as the laws governing contracts, organizational restructuring, and outsourcing.

HCM-243 (3.0 Credits) – Healthcare Finance I
This course is designed to teach the student the fundamental principles of financial management in health care. The course begins with an overview of the history of healthcare finance followed by a review of the fundamentals of insurance and reimbursement in managed care. The student will be taught about the essential elements that contribute to the capture, management, and collection of patient service revenue. The course will conclude with an introduction to cost analysis which will serve as a precursor to the Healthcare Finance II course.

HCM-244 (3.0 Credits) – Healthcare Finance II
This course is designed as a continuation of Healthcare Finance I. In this course, the student will be taught principles of financial reporting, financial analysis, budget preparation & monitoring, benchmarking, and cost benefit analysis. The course will conclude with an overview of the electronic health record (EHR) as a financial management tool.

HCM-255 (3.0 Credits) – Human Resource Management In Healthcare I
This course begins with a discussion of human resource laws and regulations related to employment. The student will be taught mechanisms for ensuring compliance with these legal statutes as it impacts recruitment, interviewing, hiring and recordkeeping. Students will be taught the purpose and utilization of the job description in the recruiting, interviewing and selection processes. The student will then apply learned principles to construct a job description, write an advertisement for employment, interview job candidates and check references. The course will conclude with a discussion of the probationary period for a new employee.

HCM-256 (3.0 Credits) – Human Resource Management In Healthcare II
This course is a continuation of Human Resource Management in Healthcare I and will focus on personnel management including disciplinary action, performance appraisal, and staff development processes. This course also involves discussion of the purpose and application of the policy/procedure manual. The student will apply learned principles and best practices towards constructing an organizational policy, preparing a written disciplinary action, documenting involuntary separation of an employee, and planning a staff development program. The 
student will also participate in situational scenarios involving employee appraisal and executing a disciplinary action plan.

HCM-295 (10.0 Credits) – Healthcare Management Clinical Practicum/Externship
Students will spend time in an unpaid internship at a physician’s office or outpatient clinic / medical facility practicing within the scope of training for a medical manager. They will utilize the skills learned throughout their educational experiences leading to the time of practicum. Students are strongly encouraged to participate in the practicum roundtable that takes place every Friday during the term. This meeting will afford students the opportunity to discuss/compare clinical experiences at the various sites. Additionally, the students may use this time to review/ prepare for the Certified Medical Manager (CMM) examination.

BI0-120 (6.0 Credits) – Introduction To Anatomy And
Physiology I
Introduction to Anatomy and Physiology I is the first of a two-course sequence. This is an introductory course in human anatomy and physiology and is designed for students enrolled in health science programs. This course provides a fundamental study of the human body including levels of organization, anatomical terms and basic concepts of biology, biochemistry, and basic principles of microbiology. Topics include the normal structure and function of various body systems including the integumentary, skeletal, muscle, nervous, sensory, and cardiovascular systems. Upon successful completion, students should be able to demonstrate a basic understanding of the fundamental principles of anatomy and physiology and their interrelationships.

BI0-122 (3.0 Credits) – Introduction To Anatomy And
Physiology II
Introduction to Anatomy and Physiology II is the second of a two-course sequence. This introductory course in human anatomy and physiology is designed for students enrolled in health science programs. This course continues the fundamental study of human anatomy and physiology including blood and immunity as well as the endocrine, pulmonary, gastrointestinal, urinary, reproductive, and lymphatic systems. Upon completion, students should be able to demonstrate a basic understanding of the fundamental principles of anatomy and physiology and their interrelationships.

BUS-165 (4.0 Credits) – Small Business Management
This course is designed to provide the student with an overview of small business management, entrepreneurship, and ownership. The student will be taught the analysis of taking over an existing business versus starting a new business as well as concepts related to effective planning in small business, small business marketing, and decisions regarding franchising. The course will conclude with a brief introduction to financial and personnel management in the small business environment.

COM-121 (3.0 Credits) – Fundamentals Of Public Speaking
This course is designed to introduce the student to public speaking. The student will be taught tactics to overcome fears about speaking in public. The course will focus on preparing the speech, delivering the speech, evaluating the delivery, and improving delivery. The student will prepare and deliver informative, demonstrative, and persuasive presentations.

COM-130 (3.0 Credits) – Technical Writing
This course involves the study and practice of writing in professional settings. It is designed to help students learn and apply concepts of effective written communication appropriate for careers in technical and trade fields. The course will help the students develop the essential skills of a professional technical communicator with an emphasis on producing clear and effective written communications. Topics presented in the class include identifying keys to effective writing, characteristics of job-related writing, the writing process, collaborative writing, electronic communications, preparing professional correspondences, designing documents, writing instructions and procedures, writing short reports and proposals, and preparing presentations.

MTH-133 (4.0 Credits) – College Mathematics
This course is designed to give the student a working knowledge of basic mathematical concepts and operations. Topics include whole numbers, fractions & mixed numbers, decimals, ratio & proportion, percent, measurement, descriptive statistics, and geometry. The course concludes with an introduction to algebra and solving equations.

PSS-125 (3.0 Credits) – Pathways to Success Seminar with Integrated Technology
New students need to develop strategies and skills necessary for success in higher education. Topics include transitioning to post-secondary learning, setting academic goals, managing time and keeping organized, learning and studying, preparing for and taking tests, understanding policies, and utilizing electronic resources. Students will learn and practice fundamental skills in composing documents, spreadsheets, and presentations. During the course, students will be given the tools to help them attain academic success, and to become independent, motivated learners.

PSY-152 (3.0 Credits) – General Psychology
This course is designed to introduce the student to general principles of psychology. Topics include a general overview of the history of psychology, psychological subspecialties, and common perspectives in psychology (psychodynamic, behavioral, humanistic, bio-psychological, sociocultural, and cognitive). The student will be taught the structure and function of the brain, nervous system, and senses. Concepts of learning, memory, cognition (including thinking & language), motivation, emotion, and personality will also be presented. The course will conclude with psychological development from infancy to late adulthood, social psychology, and cultural diversity.